Our facility has the following cancellation policy for reservations:
From confirmation until 31 days before: Free
From 30 days to 15 days before: 50%
From 14 days to the day of arrival (including no-show): 100%

Please note that policies may vary depending on your selected package.

We accept reservations until 8:00 AM on the day of your stay.
Please feel free to inquire about availability, as it may vary depending on the package.

Regardless of age, children are welcome to stay. Please refer to the reservation page for pricing details.

Payment is requested at the time of check-in. If you order additional services during your stay, payment will be requested at the time of check-out.

Accommodations are available for 2 to 5 guests. Please check the individual facility page for the maximum occupancy, as it varies by property.

All our accommodations are private rentals for one group per day. You can reserve the entire building exclusively for your party, and there will be no interaction with other guests.

We provide amenities such as towels, shampoo, conditioner, body soap, razors, pajamas, and more at our accommodations. The specific amenities may vary depending on each facility, so please check the facility’s page for details.

Smoking is not allowed throughout our property. For designated smoking areas, please inquire with our staff at the time of check-in.

Each facility has a basic kitchen. Details of kitchen equipment may vary by property, so please refer to the facility page for more information.

Check-in time is from 15:00 to 21:00, and check-out time is at 11:00.
*Please note that the check-in and check-out times may vary depending on the property.
*As there may not be staff on-site at the property, please inform us of your expected arrival time in advance.

We unfortunately do not offer luggage storage before or after check-in, and we do not accept advance luggage delivery. You are welcome to receive delivery parcels during your stay.

We do not have parking facilities. If you are arriving by car, we can provide information about nearby parking options, so please let us know in advance.

Yes, we can arrange for special occasion options such as cakes, flower bouquets, and decorations. Please refer to the special occasions page for pricing and details. We can also assist with surprises, so feel free to inquire.

Entry for individuals who are not registered guests is generally not allowed.
However, if you notify us in advance, we can permit entry for one person free of charge (entry is allowed until 10:00 PM).
For each additional person, a separate fee of 3,300 yen per person will apply.